Carolina Elite Women’s Care is a top-rated obstetrics and gynecology practice serving patients in and around the Raleigh, NC area. Our bilingual practice features advanced care options for women at all stages of life, including gynecological exams and obstetric care.

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Mon-Thurs: 8am-5pm | Fri: 8am-12pm Now offering virtual appointments
Raleigh 984-200-4781 | Garner 919-977-7095 Fax: 919-977-9289
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Frequently Asked Questions

Philosophy and Mission

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What is the practice's general philosophy?

Every patient, every visit, every question matters. There is no question that is too small, and never do you have too many questions to answer. Your time is important to us at Carolina Elite Women’s Care. Simply Elite Care for the elite you!

What is your mission statement?

To treat you as the most important patient in the practice while delivering elite care.

What do you think about birth plans?

Birth plans are a great tool to express your preferences. As a team, we review these preferences with you to make sure they are safe, reasonable, and that they provide a memorable delivery. Be sure to bring a printed copy to give to the provider at the hospital that you choose to deliver.

Services

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Where do Carolina Elite Women's Care providers deliver?

Dr. Scott and Kerry currently deliver at UNC Rex Hospital in Raleigh, NC. However, effective December 16, 2022, Carolina Elite Women’s Care providers will no longer perform vaginal or cesarean deliveries. Our office will transition to a “Hospital Choice” model in which our patients are not tied to a single hospital for their delivery. Patients can continue to receive elite prenatal and postpartum care at our Garner and Raleigh offices. At the time of delivery, the patient can choose which hospital is best suited for her family’s needs.

What happens at the first prenatal visit?

The first visit is a consultation.  It is a getting-to-know-you visit. It is a time to ask any prepared questions and review your medical history. Typically, an ultrasound is performed to establish dating.

Does Dr. Scott perform in-office procedures such as an endometrial ablation or LEEP procedure?

Yes, there are a wide variety of procedures performed in the office setting with and without a board certified Anesthesiologist. We can provide the comfort and expertise of a hospital procedure in the office at a fraction of the hospital cost.

As a smaller office, what happens in the event of an emergency?

One of the benefits of selecting a smaller office is continuity of care. You’ll see a limited number of providers who will know and understand subtle details in your medical history to make a significant difference in your care. In the event of an emergency, hospitalized patients are the priority. The providers at Carolina Elite Women’s Care limit the number of new patients to continue to provide elite care and minimize any inconveniences to their patients.

How do I contact our providers after hours for emergencies?

During the day, we can be reached at our Garner (919-977-7095) or Raleigh (981-200-4781) offices. In addition, you can always reach us through our online portal system. The portal system is HIPAA compliant to communicate with our providers for general questions. During the night, our on-call provider can be reached through the same number. The office number is routed to an after-hour answering service. A provider typically responds within 20 minutes. If someone has not returned your call, please call again as they may be in a delivery or an emergency at the hospital.

How soon should I expect a response for general inquiries?

All questions should be answered within 24-48 hours. This includes all phone calls and portal messages.

What birth control options do you offer?
  • Birth control pills
  • The patch
  • Depo provera
  • Nuvaring
  • Nexplanon
  • Intra-uterine devices (IUDs), Mirena, Paragard, Kyleena, Liletta, Skyla
  • Permanent sterilization (tubal ligation)
What are your office hours?

Monday, 8am – 5pm

Tuesday, 8am – 5pm

Wednesday, 8am – 5pm

Thursday, 8am -5pm

Friday, 8am – 12pm

Saturday / Sunday, closed

Where are you located?

901 US Hwy 70, Garner NC 27529. Our Garner office is between Garner Appliance & Mattress, Fidelity Bank and the Grand Marquise Ballroom.

 

2501 Atrium Drive, Suite 310, Raleigh NC 27607. Our Raleigh office is in Rexview Professional Plaza. Please park in the back of the building and take the elevators up to the 3rd floor.

Do you specialize in high risk pregnancies?

Yes, we are happy to take care of high risk patients.  High risk patients are typically managed in coordination with a perinatal specialist.  However, when appropriate, some patients are managed completely by the perinatal specialist. The decision to completely transfer care versus coordinate care is typically made at the initial prenatal visit.

Hospital Choice

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What is the Hospital Choice model?

Effective December 16, 2022, Carolina Elite Women’s Care providers will no longer perform vaginal or cesarean deliveries, which means patients are not tied to one hospital for the delivery of their babies. Instead, the Hospital Choice model allows our expectant moms and their families to research hospitals that are in-network with their insurance plan to decide where they want to deliver their bundles of joy. It is important to note that our patients will continue to receive prenatal (before delivery), postnatal (after delivery), and gynecology services at both of our Raleigh and Garner offices. Regardless of your hospital choice, your Carolina Elite Women’s Care family is here to support you!

What services will Carolina Elite Women’s Care offer when the Hospital Choice model takes effect?

Providers at Carolina Elite Women’s Care will continue to offer all the same elite services offered currently, including prenatal (before delivery) and postnatal (after delivery) care, ultrasounds, in-office labs, and gynecological services. However, our providers will no longer perform vaginal or cesarean deliveries.

I was expecting Dr. Scott or Kerry to deliver my baby. What happens if my due date is after December 16th or I go into labor after this date? Who will deliver my baby?

You may continue receiving all of your prenatal care at Carolina Elite Women’s Care. At the time of delivery you would go to the hospital of your choice and highly credentialed providers at your choice of hospital would deliver your baby. After delivery, you would contact Carolina Elite Women’s Care to schedule your postpartum visit. Please remember that our providers will still be there for your women’s health care needs, such as your annual exam, in the future.

What happens if I currently have, or will have, a planned c-section after December 16, 2022?

While we would love to continue providing prenatal care for patients in this situation, it is recommended that these patients establish care with another office quickly so that your new provider can coordinate your planned c-section with the hospital where he or she delivers.

I plan to have a VBAC (vaginal birth after cesarean). What happens if I go into labor after December 16, 2022?

We support your decision to attempt a VBAC. You can continue your prenatal visits at Carolina Elite Women’s Care just as planned. At the time of your delivery, under the Hospital Choice model, you would go to the hospital of your choice that is in-network with your insurance. Please call our office to schedule your postpartum visit after your delivery. We also look forward to seeing you for your future women’s health care needs, such as your annual exams.

How do I choose the hospital for my delivery?

We know that your delivery is such an important time of your life. Take time to research the hospitals in your area to determine what is right for you and your family. We recommend contacting the hospitals that you are considering to ensure they are in-network with your insurance plan. If you aren’t sure whether you will be covered we recommend, call the hospital that you are considering and ask for their billing department.

I am due after December 16, 2022 and have already started paying towards my maternity fee. Will I receive a refund since my delivery will be with a provider not connected to Carolina Elite Women’s Care?

Patients delivering BEFORE December 16th –

Our billing department will submit all of your claims after delivery. Once all claims have been submitted to, and payments have been received from, your insurance company, if eligible, you will receive a refund.

 

Patients delivering AFTER December 16th –

Patients that continue their prenatal and postnatal visits at Carolina Elite Women’s Care will pay the copay listed on their insurance cards at each visit rather than paying an estimated global maternity fee. If you have already made payments towards your maternity fee, our billing department will work with you to reconcile your payments. Once all claims have been submitted to, and payments have been received from, your insurance company, if eligible, you will receive a refund.

 

Should you decide to establish care at a different office, please contact our office to inform us of this change so that our billing department can submit claims to your insurance company for already completed visits. Once all claims have been submitted to, and payments have been received from, your insurance company, if eligible, you will receive a refund.

Can I still schedule my postpartum visit with a provider at Carolina Elite Women’s Care after December 16th?

Absolutely! In fact, we would love to continue caring for you past your postpartum visit. Don’t forget to contact us for any other of your women’s health care needs, such as annual exams and birth control consults.

Will Dr. Scott still perform surgeries?

Dr. Scott will still perform all surgeries with the exception of cesareans (c-sections) and circumcisions after December 16, 2022. 

Insurance

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What insurance plans are accepted at Carolina Elite Women’s Care?
  • Aetna
  • AmeriHealth Caritas of North Carolina
  • Blue Cross Blue Shield (Including Healthy Blue, Blue Home, and Blue Value)
  • Carolina Complete Health
  • Cigna (not including Cigna Connect)
  • Coventry
  • Healthgram
  • Humana
  • Humana-Military, formerly known as Tricare
  • Medcost
  • Medicaid
  • Medicare
  • Multiplan
  • Self-pay
  • Three Rivers
  • UMR
  • United Healthcare Community Plan of NC
  • WellCare of NC
Where do you send your labs?

Most labs are sent to Labcorp for processing. If your insurance requires a specific lab for processing, then we can often make arrangements. Typically, labs fees are separate from office fees.